Virtus aims to be the first choice in independent building validation solutions by providing the best customer experience, accurate validations and fair settlements.
The Virtus service puts the customer at the heart of the claims process using smart technology and technical experts. We:
We deliver an efficient and fair property damage validation solution using our simple and efficient business model and advanced technology, as well as highly qualified independent surveyors.
Supported by our central team, our nationwide network of independent surveyors validate insurance claims and carry out fair and transparent on-site repudiations and cash settlements, backed up by accurate and detailed repair reports and estimates. They also carry out asbestos testing and roof surveys, capture recovery details and detect potential fraud.
Our experience in managing contractors ensures that we deliver property claim outcomes that minimise operational friction and inefficiencies to deliver great customer service and reduced claim life cycles.
Our team can directly appoint a client’s preferred supplier network and manage other suppliers to ensure efficient claim management. Our independent surveyors carry out joint visits with contractors to ensure clear understanding and agreement on scopes of work. They can provide on-site impartial arbitration to resolve disputes over quality of workmanship and they will also audit quality and service standards as well as variations and costs.
We provide a full validation and settlement service for third party vehicle impact claims for property damage. Virtus manages all types of motor property damage claims providing the skills needed to validate, negotiate and settle claims effectively on behalf of insurers as well as the ability to provide oversight of repairs via building repair solutions.