Search icon MAGPC Twitter MAGPC LinkedIn Virtus Validations Revival Revival Blue MA Assist Contact us Become a Supplier

Case studies

Supporting vulnerable customers during Covid-19

How MA Group and its contractor, Property Services SDS, supported elderly vulnerable customers with a property claim during Covid-19 pandemic

Find out more >

Great property claims planning and communication

How great property claims planning and communication by MA Group and contractors helped to keep Covid-19 vaccinations going.

Find out more >

Spare a thought for builders

The challenges facing the construction industry in 2021 and the impact it will have on property insurers and their customers, builders and property insurance claims.

Find out more >

Supporting a vulnerable customer in difficult times

At MA Group we have systems and training in place to quickly identify vulnerable customers and to ensure that their claims are monitored closely.

Find out more >

Cutting edge complex drying

To save time and money and deliver a great service, Revival used cutting edge complex drying regime on a flood claim for a High Net Worth (HNW) customer in Gloucestershire.

Find out more >

Technical briefing 2 – leak detection

This technical briefing explains the different types of leak detection equipment and techniques available and the advantages and disadvantages of each.

Find out more >

Save the elephants!

Read how MA Group’s Integrated Property Claim Proposition was tested to the full by elephants. MA Assist and Revival work together to deliver exceptional service.

Find out more >

Know your limits

MA Assist has been monitoring, controlling and managing its Builder Repair Network capacity for 25+ years, and the challenges have changed significantly over that time

Find out more >

Technical briefing 1 – timber frame construction

This first briefing from Revival is about timber frame constructions and the steps that should be taken following a flood or escape of water.

Find out more >

Plugging the leaks – Part 3

We analyse our data again to look at how escape of water claims in the property insurance industry are affected by different commercial models and practices.

Find out more >

Plugging the leaks – Part 2

Data analysis on the reasons for escalating EOW claims values, identifying the reasons for the EOW claims in the first place and what makes some claims more severe than others.

Find out more >

Plugging the leaks – Part 1

This paper, the first in a three part series, looks at the facts and analyses our data to understand the drivers behind increases in escape of water claims (EOW) values.

Find out more >