This is an update to our original Plugging the leaks series of articles that we published in 2018, with more recent data to see if trends have continued or changed
An analysis of the challenges around excesses affect the management of property claims and complaint ratios and details on what MA Group has done to alleviate them.
Another example of a complex property claim with multiple issues managed by MA Group’s Technical, Large and Complex team
The science of drying property and how MA Group is using Technology to REVOlutionise Restoration – introducing TREVOR
An analysis of storm claims performance of the industry by looking at the recent named storms in the UK, from Arwen to Eunice.
MA Group Property Claims brings coordinated property claims management to a vulnerable customer left bewildered by the process
How the Building Safety Bill and new Building Regs will impact the property insurance claims industry
Ho ho ho. A festive case study featuring a retired Beefeater, a team of claims elves and a magic Project Manager from BRS who can make Christmas wishes come true!
Read how MA Group demonstrated onboarding excellence and amazing customer services for a new client via Virtus Validations
Read about the technical, large and complex project managed by MA Group and BRS Scotland that won the MA Group Special Project Award 2021 at our Annual awards ceremony.
Revival Thames Valley carried out a complex drying project in a flooded home for the elderly which involved a 300 year old building and many affected residents.
How MA Group and its contractor, Property Services SDS, supported elderly vulnerable customers with a property claim during Covid-19 pandemic