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Data and Insights

MA Group holds a wealth of property claims data going back many years. With our integrated systems we can constantly analyse the data to look for ways to improve performance and to provide valuable insights for our clients.

Examples of the insights we have published can be found in our selection of case studies and opinion pieces.

View case studies

We can benchmark our data against any insurer’s data to demonstrate the savings and improvements we can make. For more details please get in touch.

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MINERVA

Our detailed understanding of our claims data helped us develop our MINERVA risk and reward pricing model. MINERVA reduces indemnity spend without any deterioration in performance and it has a number of elements:

M

Motivation for all parties – the suppliers through volume of work and weekly, timely payments, as well as risk and reward shared between the client and MA Group.

I

Incentivising suppliers to do it right first time – a fair schedule of rates with better margins for high performers.

N

National Schedule of Rates – fair and independent rates that are based on industry standards designed for the work we do.

E

Evidence based systems and control – ensuring costs are evidence based and reflective of the works required.

R

Right primary contractor model – giving MA Group the ability to manage all parties effectively.

V

Validate throughout – to ensure clients pay the right price for the right works and materials.

A

Analysis and feedback – analysis to understand behaviours and trends which is fed back into our systems, processes and algorithms to help us achieve the desired outcome.